Privacy Policy
Effective Date: April 1st, 2026 Last Updated: April 1st, 2026
Software Disruption – FZCO Dubai, United Arab Emirates Website: softwaredisruption.com
1. Introduction
Software Disruption – FZCO (“Software Disruption,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website (softwaredisruption.com), use our services, or interact with us in any capacity.
This policy applies to all visitors, clients, prospective clients, job applicants, and partners who engage with Software Disruption through our website, email communications, consultation forms, or service engagements.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect information in the following categories:
2.1 Information You Provide Directly
When you fill out a contact form, request a consultation, subscribe to communications, or engage us for services, you may provide:
- Full name
- Email address
- Phone number
- Company name and job title
- Project details and business requirements
- Any other information you voluntarily include in messages or forms
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical data, including:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages visited, time spent, and navigation paths
- Referring URL and exit pages
- Date and time of access
2.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your browsing
experience, analyse website traffic, and understand user behaviour. For more details, please refer to Section 8 (Cookies Policy) below.
2.4 Information From Third Parties
We may receive information about you from third-party platforms and tools we use, such as analytics providers, advertising networks, CRM systems, and social media platforms, where you have interacted with our content or advertisements.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To respond to your enquiries, provide consultations, deliver our data engineering, data science, AI/ML, product management, resource augmentation, and software consulting services, and manage our client relationships.
- Communication: To send you relevant updates, project communications, newsletters, and marketing content (where you have opted in or where we have a legitimate interest to do so).
- Website improvement: To analyse how visitors use our website, identify trends, and improve site performance, content, and user experience.
- Business operations: To manage contracts, invoicing, and administrative functions related to our service engagements.
- Legal compliance: To comply with applicable laws, regulations, and legal processes, and to protect our legal rights and interests.
- Security: To detect, prevent, and address fraud, security incidents, and technical
issues
4. Legal Basis for Processing
Depending on the context, we process your personal data on one or more of the following legal bases:
- Consent: Where you have given us explicit consent to process your data (e.g., subscribing to a newsletter or submitting a consultation request).
- Contractual necessity: Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
- Legitimate interest: Where processing is necessary for our legitimate business interests (e.g., improving our services, marketing our offerings, ensuring website security), provided these interests do not override your rights and freedoms.
- Legal obligation: Where processing is necessary to comply with a legal or regulatory obligation applicable to us.
5. How We Share Your Information
We do not sell your personal data to third parties.
We may share your information with the following categories of recipients, only to the extent
necessary for the purposes described in this policy:
- Service providers and partners: Third-party vendors who assist us with website hosting, analytics, email delivery, CRM, cloud infrastructure, payment processing, and other operational services. These providers are contractually required to protect your data and use it only for the purposes we specify.
- Professional advisors: Legal, accounting, and compliance professionals as needed
for business operations. - Legal and regulatory authorities: Where required by law, regulation, court order, or governmental request, or where necessary to protect our rights, safety, or property.
- Business transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, your data may be transferred to the relevant parties, subject to appropriate confidentiality obligations.
6. International Data Transfers
Software Disruption is headquartered in Dubai, UAE, and serves clients across the UAE, Saudi Arabia, and internationally. Your personal data may be transferred to, stored, and processed in countries outside your country of residence, including the UAE and other jurisdictions where our team members, service providers, or infrastructure are located.
Where such transfers occur, we take appropriate measures to ensure your data is protected in accordance with applicable data protection laws, including the use of standard contractual clauses, data processing agreements, or other recognised safeguards.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements.
Specific retention periods depend on the nature of the data and the purpose of processing:
- Client and project data: Retained for the duration of the service engagement and for a reasonable period thereafter (typically up to 5 years) for legal, contractual, and business continuity purposes.
- Marketing and communication data: Retained until you withdraw your consent or unsubscribe, after which we will delete or anonymise your data within a reasonable timeframe.
- Website analytics data: Retained in aggregated or anonymised form for analytical purposes. When personal data is no longer required, we securely delete or anonymise it.
8. Cookies Policy
8.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website recognise your device and remember certain information about your visit.
8.2 Types of Cookies We Use
Essential cookies: Required for the website to function properly. These cannot be disabled without affecting site functionality.
- Analytics cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
- Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across platforms.
- Preference cookies: Remember your settings and preferences (e.g., language, region) to enhance your experience.
8.3 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect your experience on our website. Most browsers allow you to view, manage, and delete cookies through their privacy or settings menus.
9. Your Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data, subject to legal and contractual obligations.
- Right to restrict processing: Request that we limit how we process your data in certain circumstances.
- Right to data portability: Request a copy of your data in a structured, commonly used, machine-readable format.
- Right to object: Object to the processing of your data for certain purposes, including direct marketing.
- Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details provided in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to:
- Encryption of data in transit and at rest
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
- Secure cloud infrastructure and hosting environments
- Employee confidentiality agreements and data protection training
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to taking all reasonable steps to safeguard your information.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services that are not operated or controlled by Software Disruption. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete such information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Software Disruption – FZCO Dubai, United Arab Emirates
Email: waqas@softwaredisruption.com
Phone: +971-557529787
Website: softwaredisruption.com
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you through our website or other communication channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and any applicable free zone regulations. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
Quick Links
Contact US
waqas@softwaredisruption.com
Phone
+971-557529787
+92-3008299449
Address
IFZA Business Park, DDP, PREMISES NO: 35039-001 Dubai